tag:blogger.com,1999:blog-11117241.post8280034497306305280..comments2023-06-21T07:23:48.787-04:00Comments on customer service and sales tips: Erhard BMW provides exceptional customer serviceLaurie Brownhttp://www.blogger.com/profile/07663475490726339334noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-11117241.post-74245740683851113422010-06-27T23:58:03.114-04:002010-06-27T23:58:03.114-04:00I agree with you 100%. Sam is so nice and I got to...I agree with you 100%. Sam is so nice and I got to know him after I had him come with me in my car on the highway to find out why I still was getting vibration in the steering wheel at 80 mph after replacing 1 front bent rim. He told his mechanic to look at the wheels properly and they found that the other rim was bent slightly too by looking at it carefully and rebalancing the wheel. This makes me happy that they spend time carefully with each customer and listen to their complaints no matter what. Sam told me that everyone knows their own car very well. I am impress with Erhard 100%.baloo588https://www.blogger.com/profile/09311045700519820684noreply@blogger.com